Ask your question. The answer is short.
No answer matches those words. Try another word, or ask us.
Asked most often
Keep selling when the line goes down
There’s nothing to do. Each sale is saved on the device first and sent by itself when the line comes back.
Read itOpen a shift before your first sale
The till won’t take a sale until a shift is open. Count what’s really in the drawer, type in the two amounts, and you’re ready to sell.
Read itPut a booking box on your own website
One line of code, or a link and a printed QR, and guests book a table on your site instead of somebody else’s.
Read itSeat tonight’s bookings at the till
Tonight’s bookings are on the till, grouped into late, here now and coming. Seat a party in one tap.
Read itSee your package, pay an invoice, or ask for a change
The Subscription page shows your package, what you have used, your invoices and every way to reach us.
Read itSplit a bill, or merge two tables
Let a table pay in parts, each part its own sale, or bring two tables’ orders together into one.
Read itTake a KHQR payment
Choose KHQR when you take payment and let the customer scan. Once the payment is confirmed, the receipt prints like any other sale.
Read itTake a sale, from the scan to the receipt
Scan a barcode or type a name, add it to the sale, then press F9 to take payment. Every step has a key, so a busy counter never waits for a mouse.
Read itThe receipt printer will not print
Work through this list. Nine times out of ten, the problem is the paper, the cable or the wrong printer selected, not the till.
Read itGetting started3 answers
Draw your restaurant’s floor plan
Draw your rooms and tables once in the back office, and every till shows the same floor to your staff.
Read itGive each person on your staff their own PIN
Everyone who uses the till signs in as themselves, so every sale, discount and void has a name on it.
Read itOpen a shift before your first sale
The till won’t take a sale until a shift is open. Count what’s really in the drawer, type in the two amounts, and you’re ready to sell.
Read itSelling at the till4 answers
Sell on account, and take a repayment later
Let a regular customer pay later, up to a limit you set, and record what they bring back without making a sale.
Read itSplit a bill, or merge two tables
Let a table pay in parts, each part its own sale, or bring two tables’ orders together into one.
Read itTake a sale, from the scan to the receipt
Scan a barcode or type a name, add it to the sale, then press F9 to take payment. Every step has a key, so a busy counter never waits for a mouse.
Read itWhen the till asks for a manager
Some things need a manager’s say-so. A window opens over the screen that asked, and the manager approves with their PIN.
Read itPayments and money6 answers
Find who owes money, or who hasn’t visited
The customer list searches as you type and narrows down in a click.
Read itGive store credit, and let customers spend it
Give a voucher as a gift or instead of cash back, and always know what is left on it.
Read itPrint your own payment QR on bills and receipts
Customers can scan to pay straight from the bill or the receipt, with the QR from your own bank app.
Read itTake a KHQR payment
Choose KHQR when you take payment and let the customer scan. Once the payment is confirmed, the receipt prints like any other sale.
Read itTake dollars and riel in the same sale
Customers often pay with both. The till adds them up and tells you the change, in both currencies.
Read itTurn on loyalty points
Reward your regulars: they collect points as they buy and pay with them at the till.
Read itProducts and stock2 answers
Add a product and its barcode
Add products in the back office and they reach the till by themselves. Once a product has a barcode, your staff never have to search for it.
Read itCount your stock, and order from your suppliers
Put the shelves and the system back in agreement, and order what is running low.
Read itWhen the line goes down2 answers
Keep selling when the line goes down
There’s nothing to do. Each sale is saved on the device first and sent by itself when the line comes back.
Read itSee which sales are still waiting to send
While the internet is down the till keeps every sale. Here is how to see what it is holding, and when it has all gone.
Read itDevices and printers2 answers
The receipt printer will not print
Work through this list. Nine times out of ten, the problem is the paper, the cable or the wrong printer selected, not the till.
Read itUse the till on a phone or a tablet
BrownPOS runs in the browser, so a phone or a tablet can be a till too, with the same sales, tables and prices.
Read itTable bookings3 answers
Put a booking box on your own website
One line of code, or a link and a printed QR, and guests book a table on your site instead of somebody else’s.
Read itSeat tonight’s bookings at the till
Tonight’s bookings are on the till, grouped into late, here now and coming. Seat a party in one tap.
Read itSet the rules your booking box follows
How long a sitting lasts, how far ahead people may book, the biggest party online, and the tables you keep back for walk-ins.
Read itReports and closing the day3 answers
Close the shift and read the day
At the end of the day, count the drawer again and close the shift. Any difference between what’s there and what should be there is shown clearly.
Read itFind the report you need
Sales by day, by payment method, by product or by staff, for any dates you choose.
Read itSave or print the day summary
Keep the day’s figures, send them to the owner, or print them for the file.
Read itStill stuck? We’re one message away
Our team is in Siem Reap and answers in Khmer or English during shop hours. No chatbot, and no call centre overseas.